Opencom

Описание

an open-source Intercom alternative given the Salesforce deal — I built Opencom, an open-source alternative to Intercom for customer support chat, with knowledge-base and AI support, and mobile apps for push notifications etc.It includes a web widget, agent inbox, customer/company profiles, conversations, realtime messaging, AI support and a live demo. The aim is to provide a simple, self-hostable foundation for teams that want Intercom support without being locked into a large SaaS platform.Salesforce has just announced its acquisition of Fin, formerly Intercom, for around $3.6bn. Custom